100% Satisfaction Guarantee
Shop with confidence!
We do our best to help your choice providing detailed information and high-quality pictures of our products. Besides, we would like to offer you the experience of a risk-free purchase. That means, if you are not satisfied wit the product for any reason we give you a 100% refund on your order.
In which cases can you apply for 100% satisfaction guarantee?
If you aren’t 100% satisfied, or you change your mind within 30 days from the shipment we give you a 100% refund on your order.
Who can apply for the guarantee?
All of our registered customers are entitled for the 100% money-back guarantee.
Which products are indluded in the guarantee?
You can apply for replacement or refund in case of all products except: neti pot, tongue cleaner, towels, sprays, CD/DVD and books. Attention! Any item returned without original documentation will be rejected.and any items that have been damaged, or otherwise altered after delivery, won't be accepted for return. Products returned without original packaging or wrapping are eligible for 70% refund.
How can you request a refund?
For guarantee validation, please request for a replacement of or a refund for the product within 30 days of receipt of shippment via e-mail (email@example.com) or contact us on phone (+36-30-552-3070). After request confirmation, proof of purchase (itemised receipt) and the product in its original packaging are required to qualify for the refund and replacement product. Shipping costs to return product are the customer’s responsibility.
We reserve the right to modify or terminate this promotion if circumstances beyond our control make this necessary.
For more details see More warranty information.